Return & Refund Policy

Customers may request a return or replacement within 7 days of receiving the product if the item is defective, damaged, or not functioning properly.

The product must be returned in its original packaging with all accessories included.

Once the returned product is inspected and approved, a replacement or refund will be processed.

Items damaged due to misuse, improper installation, or physical damage may not qualify for return.

If you have any questions regarding our products, orders, or services, please contact us:

Company Name: Al Afeef Kitchens Accessories Tr. Co. LLC.
Brand Name: HANS Appliances

Address:
Al Afeef Kitchens Accessories Tr. Co. LLC.
Al Sajaa - Al Jlail - Sharjah

Customer support working hours:
Monday – Saturday
9:00 AM to 1:00 PM –3:00 PM to 6:00 PM